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Shine a light on the voice of your customers using our templates & trackers!

We know that building a Customer Evidence Program from scratch is a challenging project/initiative/effort. There are several teams, processes, and logistical details to align on top of your daily business priorities and emergencies.

That’s why Wings4U is here to help you, by offering a comprehensive range of services such as Talent Outsourcing, Trainings, Workshops, Customer Stories production, customer advocacy platforms, tools, and analytics consulting services.

The workbook outlines the following aspects of a Customer Evidence Program:

  1. Overview: Processes, services, assets types, people.
  2. Tools: Budgeting and comparison matrix templates.
  3. Reporting: Infrastructure and report types.
  4. Pipeline creation: Nomination form, Proactive Outreach, Content Themes.
  5. Production: Content Brief, Production Process, SLAs.
  6. Publishing and amplification
  7. Collaborators
  8. Continuous education
  9. Resources

 

Download the workbook

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